Normal 0 false false false EN-US X-NONE X-NONE ... [More]

http://www.offcenterinsight.com/2/post/2012/05/contact-centerfold-of-the-month-may-2012-callogix.html

If your call center operates as a profit center (sells, renews, retains, upgrades, converts, collects, or solicits), improving retention of newly hire... [More]

Here’s a heartwarming story about the human spirit that you may find hard to believe. I promise you it is true! I have seen many management fad... [More]

Excerpt from article..... Companies are trying to bring more play to the workday. Striving to make everyday business tasks more engaging, a growing ... [More]