Employee Incentives and Recognition Tips and Research

Peer to Peer Recognition Really Works in Call Centers

clock January 27, 2012 21:04 by author rcowen

Here’s a heartwarming story about the human spirit that you may find hard to believe. I promise you it is true!

I have seen many management fads come and go in my 40-year career as a human resource manager for PepsiCo and Texas Instruments and as a professor of management at Southern Methodist University and the University of Wyoming.  My corporate experience has always led me to question whether or not this or that “flavor of the month” can actually have a meaningful application in the real world, while my academic background has trained me to be skeptical of everything. Peer-to-peer recognition is one of the newer management trends I have been hearing about, and I admit to a dash of dubiousness.  Then something happened that rocked my world.

Read the complete article: HERE



Press Release: Snowfly Moves Operational Headquarters to Fort Collins

clock November 2, 2011 22:28 by author Tyler Mitchell

Snowfly HQ - Fort Collins CO

FORT COLLINS, COLO. - October 31, 2011—Snowfly, a full-service recognition and incentive company previously based out of the small college town of Laramie, Wyo., has recently moved its operational headquarters to 330 E. Mulberry St., Fort Collins, Colo. 80524. Fort Collins, located 60 miles north of Denver, was named one of the “Best Places to Live” in 2011 by CNN Money, is home to Colorado State University and surrounded by the beautiful Rocky Mountains.

Moving to town with a population of just over 140,000, Snowfly plans to continue to grow and offer positive solutions to businesses. Snowfly is excited to be newly located in a town that has produced other well-known and successful businesses such as Otterbox and New Belgium Brewery .

“We are very excited for this move; we felt that the time was right and hope to achieve a level of success similar to that of Fort Collins-based companies. We will still be keeping some operations in Laramie, but plan to grow the company here in Fort Collins, where we believe we will find much success,” says Tyler Mitchell, president of Snowfly.

After years of researching human behavior and employee motivation, Dr. Brooks Mitchell founded Snowfly in 1999, understanding that organizations should capitalize on the direct link that exists between behavior modification and consistent positive reinforcement.

Snowfly offers and supports a complete workforce incentives system consisting of online programs, motivating rewards and consultative services provided by a team of experts. Snowfly’s incentive system will enable your organization to create, implement, and manage effective incentive, recognition and reward programs that will engage and motivate employees to substantial and sustainable improvements in performance, morale and retention. You can view some more pictures of Snowfly HQ on our Facebook Page

 



Employee Recongition Tips if you are Considering or Already Use Home Agents?

clock September 7, 2011 19:39 by author rcowen

Driven by today’s tight economy and increasingly strong and vocal consumer preferences to speak with on-shore agents, home agents are now common place. There are numerous benefits for both the agents and the organization. However, the few but significant differences between home based and office based agents create challenges. Unless you recognize the differences and update your employee recognition and incentives  programs accordingly, you’re wasting time, effort and money.

The most significant and obvious challenge is that traditional workforce motivational practices are no longer as effective because the agents are not on site. To a high degree, you’ve disarmed yourself. Thus, delivering effective employee incentives that drive KPI’s becomes a more formidable challenge.

 

 

 



Restaurant Employee Incentives Programs: How to Incentivize Your Crew

clock July 6, 2011 21:50 by author rcowen

With the right employee incentives program, operators can improve turnover and motivate employees to do their best.

The quick-service industry is notorious for its 100-percent-plus turnover levels. But with the costs of hiring and training new employees—both in money and time—stealing precious resources away from operators in a still-lagging economy, many are relying on employee incentive programs to keep their crew around.

Many operators are finding that such programs can address not just turnover, but also a range of personnel issues, such as attendance problems, customer service levels, and even average ticket size.

READ MORE: http://www.qsrmagazine.com/human-resources/how-incentivize-your-crew



Snowfly Team Continues to Grow

clock April 5, 2011 18:56 by author Tyler Mitchell

Meet Ryan Fabian, the newest addition to the growing Snowfly employee incentives team.

Ryan is a native Coloradan and married with four wonderful children. His most recent professional experience is three years with Staples Office Supply where he was the sales manager for the store. His store was in the top 50 (out of 1500) stores for the three years he was there.

Ryan became interested in Snowfly two years ago when Dr. Brooks Mitchell, Snowfly founder, came into his store and bought a printer from him. Ryan made a very positive impression on Dr. Mitchell and they stayed in touch, and as they say, the rest is history.

Ryan says, “I have always been passionate about management. I love working with people and bringing out the best in them. This is why I was drawn to Snowfly. When Dr. Mitchell explained the concept behind Snowfly, I could not help but want to be a part of something that could help so many of my colleagues in management.

Ryan loves the outdoors, likes to fly fish, and is a 12 handicap at golf. He will be a good fit with the Snowfly culture.