Employee Incentives and Recognition Tips and Research

Big Incentives Can Hinder, Rather Than Help: study from CalTech published in Neuron (5/10/2012) and summarized in the Wall Street Journal

clock May 16, 2012 19:32 by author rcowen
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If I hadn’t experienced it, I wouldn’t have believed our wellness program could reduce attrition by 50% and absenteeism by 80% while cutting our insurance premium increase and improving our overall company performance.

clock May 9, 2012 17:53 by author rcowen
http://www.offcenterinsight.com/2/post/2012/05/contact-centerfold-of-the-month-may-2012-callogix.html


Reduce New Agent Turnover article from Connections Magazine

clock March 26, 2012 16:56 by author rcowen
If your call center operates as a profit center (sells, renews, retains, upgrades, converts, collects, or solicits), improving retention of newly hire... [More]


Motivation Research: Expecting Rapid Feedback Enhances Performance

clock March 20, 2012 00:50 by author Tyler Mitchell
When setting up and implementing employee incentive programs for our clients, we at Snowfly always take into consideration the speed at which particip... [More]


Employee Incentives Cartoon - March 2012

clock March 19, 2012 23:38 by author Tyler Mitchell