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Snowfly Staff Profiles

The Snowfly Team is solely comprised of smart, motivated, forward-thinking individuals who love what they do.

And what we love to do is help our clients achieve their objectives. While we are an energetic, fun-loving and responsive group, we are also an extremely knowledgeable one, especially when it comes to employee incentives and recognition.

Dr. Brooks Mitchell, Founder

Dr. Brooks Mitchell, Founder
Dr. Brooks Mitchell is a Professor of Management at the University of Wyoming and the founder of two highly successful Wyoming-based software companies. When he founded his first company, Aspen Tree Software, he originated the Computerized Employment Interview and was a pioneer in the Internet job application process. In 1999, he started Snowfly. He now devotes his full-time efforts to Snowfly, his students and his classes at the University of Wyoming. Brooks spends his free time enjoying life, whether it be on the golf course or the trout stream.

Rob Koller, Technology Leader

Rob Koller, Technology Leader
Rob Koller has been with Snowfly since day one. He also worked with Brooks Mitchell at Aspen Tree Software. Rob holds a Bachelor of Science and a Master of Science in electrical engineering from the University of Wyoming. He is married with one daughter and is an outdoor enthusiast who enjoys spending downtime in the mountains of Wyoming.

James Lindsey, VP of Client Relations

James Lindsey, VP of Client Relations
James Lindsey has been part of the Snowfly team for six years and is a former student of Dr. Mitchell at the University of Wyoming. In addition to a bachelor’s degree in marketing, James also holds a Master of Science in eBusiness from the University of Wyoming. Prior to joining Snowfly, James was a freelance Web consultant on the threshold of enrolling in the Peace Corps. He enjoys the outdoors, especially playing golf.

Tyler Mitchell, Director of Business Development

Tyler Mitchell, Director of Business Development
Tyler Mitchell earned a Bachelor of Arts in marketing from the Colorado State University School of Business in May of 1997. After four years and many successful sales ventures in the commercial furniture industry, Tyler finally gave in to his dad’s persistence and joined Snowfly, heading up market development in 2002. Tyler continues to be extremely dedicated to making Snowfly a monumental success. When he is not working, he is spending time with his wife, Sara, and their two boys, Logan and Beckett.

Tammy Forbis, Director of Customer Service

Tammy Forbis, Director of Customer Service
Tammy Forbis is a longtime employee of Snowfly and former student of Dr. Mitchell. She was hired during product creation and has watched it grow over the years. Tammy has a bachelor’s degree in business administration and an M.B.A, both from the University of Wyoming, where she graduated at the top of her class. Tammy is married, has two sons and enjoys spending time with her family.

Gwen Clark, Administration

Gwen Clark, Administration
Gwen Clark is the office manager for Snowfly. She holds a degree in accounting from the University of Wyoming and has worked for Dr. Mitchell for nearly 15 years. A lifelong resident of Wyoming, she loves the things living in Wyoming affords, such as camping, fishing and backpacking. Gwen and her husband Randy have six kids: five boys and one beautiful girl.

Bob Cowen

Bob Cowen, Representative and Advisor
Bob Cowen brings extensive knowledge and experience in the contact center industry. He has worked for companies in early start-up mode as well as those already well-established, assisting them in finding new markets and expanding existing ones. His strengths include finding early-adopters, new account acquisition and selling turn-key solutions to end-users throughout North America. Cowen has learned the best ways to capitalize on the success of initial customers and how to leverage it to maximum effectiveness. Cowen has earned numerous sales and marketing accolades but derives the greatest pleasure from assisting in a customer’s success. Cowen holds a Bachelor’s of Science degree in business administration from Michigan State University and resides in Farmington Hills, Mich.