Regence Blue Cross Blue Shield implemented an innovative, web-based program to motivate and reward employee performance in eight of their regional service sites. The program was a contributor to significant improvements in customer service, attendance, and employee retention. The project was successful and the results were so impressive that the program has now been expanded to over 3,800 employees throughout the organization. Read more (PDF)…

An incoming call center effectively utilizes the Snowfly program to lower average call handling time and increase compliance scores.
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Snowfly helps an outgoing collections call center increase the outstanding debt collected.
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A major retailer boosts sales revenue through the Snowfly program.
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After implementing Snowfly, a bank improves morale and cross-department referrals.
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A call center reaps the rewards of using Snowfly to motivate, recognize and reward their operators.
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