Gamification-Based Employee Incentives Aimed at Improving Sales in a Restaurant Environment
In July of 2010, the management team of the Silver Grill Cafe located in Fort Collins, Colorado implemented a Snowfly gamification-based employee incentive program with the expectation that it would motivate participating wait staff to sell more of specific menu items. Upon comparing sales figures in months with the gamification-based employee incentives versus those months without them, it is estimated that the Silver Grill realized an ROI of 66.2%.
Snowfly Success Story: Readers Digest Association
In April of 2008 The Reader’s Digest Association, Inc., a global media and direct marketing company, implemented a Snowfly-facilitated employee incentive program and quickly saw a dramatic increase in agent revenue per minute
Outside The Box... How First Interstate Bank is increasing Employee
Performance and New Business Referrals using a Game-based Incentive System.
How First Interstate Bank of Laramie Wyoming improved employee performance and increased
new business referrals with their Snowfly Motivation, Recognition, and Reward System.
Results: A Game-Based Employee Performance Rewards Program
In October 2006 a real-time, automated, behavioral, game-based performance and incentive rewards
program was implemented for 1,400 employees at Regence, Regence, an independent
licensee of the Blue Cross Blue Shield Association operating Blue Cross and/or Blue
Shield Plans in Washington, Oregon, Utah and Idaho. Improvements in quality, retention,
and attendance were uniformly positive and the program has since been extended
to an additional 3,000 employees throughout the organization.
Snowfly Success Story: Incoming Contact Center
A 450 agent contact center implements an performance incentive program improves call quality and reduces average
Snowfly Success Story: Incoming Contact Center(B)
A 700 agent call center implements an agent incentive program and reduces average handle time and increases compliance
Snowfly Success Story: Retail Chain
A large chain of tuxedo rental outlets boosts sales revenue with effective employee incentives
Snowfly Success Story: Outbound Debt Collection Center
Outbound debt collection center for a large department store chain uses their employee incentive program to increase the
amount of outstanding debt collected by agents
Snowfly Success Story: Manufacturing Facility
A manufacturing facility reduces absenteeism with a Snowfly Employee Recognition Program
Snowfly Success Story: Hotel Reservation Center
An incoming reservation call center uses their agent incentive program to increase cross-selling and the number of room reservations
Snowfly Success Story: Outsourced Contact Center
An outsourcer of call center services improves it's sales conversion rate with an effective performance improvement incentive program
Snowfly Success Story: Outsourced Contact Center(B)
An outsourcer of contact center services implements an agent incentive program and improves the quality in which agents handle incoming calls